Find the right pump and fix common alarms.
Use the pump finder to shortlist a set that fits your duty point, fluid, and application. Scroll down for the most common error codes and field fixes.
Open pump finder View error guideWhat you need
- Flow rate in liters per minute (LPM)
- Required head or discharge pressure
- Fluid type and any solids or chemicals present
- Application: booster, irrigation, drainage, fire, process, or domestic
Need help? Call and we will size it with you on a quick call.
Results
0 matchesTroubleshooting guide
Alarm cards come with every set. Use these steps to get online faster, then call us if a restart is not stable.
E01
What it means: Suction pressure dropped below safe threshold, usually due to clogged strainers or closed valve.
First actions: Clean suction strainer, confirm inlet isolation is open, and prime the pump before restart.
E05
What it means: Seal chamber temperature rising from dry run or blocked mechanical seal flush.
First actions: Check seal pot level, confirm cooling line is open, and verify the pump is flooded before start.
E09
What it means: Drive detected missing or reversed phase while the motor was running.
First actions: Verify incoming supply with a multimeter and check motor terminal block for loose conductors.
E12
What it means: Vibration sensor exceeded limit indicating misalignment or bearing wear.
First actions: Inspect coupling alignment, check for soft foot, and take a bearing temperature reading.
E21
What it means: Float or level transmitter reported unsafe level for pump operation.
First actions: Confirm level instruments are clean, test float travel, and review setpoints in the controller.
P009
What it means: Suction pressure dropped below safe threshold, usually due to clogged strainers or closed valve.
First actions: 1. Check suction strainer for blockages 2. Verify inlet isolation valve is fully open 3. Prime the pump before restart 4. Check for air leaks in suction line
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